Operations / Departmental Manager Level 5 Apprenticeship Standard

Course Information:

Through this Operations or Departmental Manager apprenticeship standard, you can benefit from a practical, hands on experience to take the next step in your management career and build on your existing management practice. Further enhancing your employability within the industry. With a hybrid of face-to-face tutor support, online workshops and eLearning content, you will gain new skills and knowledge.

This Operations or Departmental Manager apprenticeship standard is a great way to advance your career and, here at Real Skills, we focus on giving you the skills, knowledge and confidence to excel and level up the leadership and management of your team. This apprenticeship is for those who are in middle or high level management positions, looking to take the next step and with dedicated, expert tutor support and eLearning content, our hybrid approach of face-to-face as well as online will ensure the course is tailored to your needs.

Apprenticeships allow you to earn whilst you learn – providing you with broad foundations and invaluable experience across the industry, opening you up to numerous careers.

Entry requirements: Please contact us for details of how to apply.


To apply for one of our apprenticeships, you need to complete an initial assessment and a skills check to identify your current level of skills and knowledge, this allows us to ensure you are completing the correct level of apprenticeship. We request that you have a GCSE in Maths and English at level C and above or equivalent or, you are willing to undertake functional skills level 2 in English and Maths.

Course objectives: Our apprenticeships allow students of all ages and abilities to benefit from practical, hands-on experience, taking your leadership and management to the next level. Applying for this Operations / Departmental Manager apprenticeship standard, you will enhance your skills and knowledge and as part of the apprenticeship you will cover 8 modules consisting of:

  1. Operational Management
  2. Project Management
  3. Finance
  4. Leading People
  5. Managing People
  6. Building Relationships
  7. Communication
  8. Style, Attitude and Behaviour

How to apply

For more information about how to apply for  apprenticeships, please contact us by completing the online enquiry form.

For more information about our apprenticeships, call 0151 257 6969 or email info@real-skills.co.uk. On hand 8.00am to 5.00pm, Monday to Friday, we will do everything we can to help.

The NCFE Level 3 Diploma in Management is also available as a stand-alone qualification which can be funded through a 19+ Advanced Learner Loan or privately, you can find out more here.

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